Athabasca Lodge Motel Policies and Reservation Information will provide you with all information you will need to make a reservation and stay with us. Policies can be changed at any time without notice.
Guaranteed Reservations
To guarantee a reservation at Athabasca Lodge Motel, a valid credit card is required at time of booking.
Cancellation Policy
Guaranteed reservations cannot be canceled and are non-refundable. General bookings must be cancelled by 4:00 PM, 48 hours prior to arrival to avoid penalties. Cancellations within the cancel policy window will incur a two (2) night penalty including taxes/fees. Checked-in guests must give 48 hours' notice before check-out time (11:00 AM) to avoid a two (2) night penalty if checking out early. Bookings for Shutdown/Busy season require 3 weeks' notice for changes or cancellations. A one-week penalty will apply.
Check In / Check Out
Check-in starts at 3:00 PM. Check-out is 11:00 AM on the day of departure. Please return room key(s) to the front desk, leave in your room, or use the key box outside. Missing keys will be charged $20.00.
Age Requirement
At least one adult (19 years of age or older) must be present in the room. The registered guest is responsible for all damages to the room, furnishings, and fixtures. Athabasca Lodge Motel is privately owned and reserves the right to refuse service to anyone. Children under 12 years of age may stay free in a parent's room.
No-Show Policy
Reservations that do not arrive on the scheduled check-in date without prior notice will be charged a minimum of one (1) night, and the remaining nights may be cancelled. For Shutdown / Peak Season bookings, no-shows will incur a minimum charge of one (1) week.
Payment Options
We accept VISA, MasterCard, cash, and Debit card.
Taxes & Fees
All stays are subject to 5% GST and a 6% Hotel Room Tax as implemented by accommodators in Alberta.
Smoking Policy
All rooms are strictly non-smoking. A charge of $250 will be applied for smoking in any room.
Pet Policy
Pets are permitted with prior approval and an additional fee of $20.00 per pet / night. Pets found in a room without prior approval will be charged a $150 cleaning fee.
Contact
Phone: 1-780-675-2266 | Toll Free: 1-888-500-2266
